Your servers get patched, backed up, monitored and fixed by senior Linux engineers, around the clock, for a flat monthly fee. On AWS, on a VPS, on a data centre box, wherever they are today.
AWS Advanced Tier Services Partner · ISO/IEC 27001:2022 and ISO 9001:2015 · Founder-led since 2020 · 24/7 team
Patched, watched, restorable.
Server management is the ongoing work of keeping servers secure, updated, backed up and running: applying patches, watching for failures, fixing them when they happen, restoring from backup when needed, and telling you in plain English what was done. HAZERCLOUD provides this for UK businesses as a monthly service, with a 24/7 operations team and a named senior engineer who knows your setup.
Operating system and software updates applied on a schedule, tested first, with a rollback plan. No more "we will get to it" backlogs.
Disk, memory, CPU, services and certificates watched 24/7. We see the problem before your customers do.
Daily backups, kept off the server, and restore-tested on a schedule so they work the day you need them.
Firewall rules, SSH lockdown, fail2ban, least-privilege users, and a clean-up if something already got in.
Site down, server full, service crashed, mail stopped: the 24/7 team takes it immediately, day or night.
Old Ubuntu or CentOS boxes moved to supported systems, or the whole server moved to AWS London, with a cutover plan and no surprise downtime.
Read-only access for an hour. You get a short written list of what is risky, what is fine, and what we would do first.
Fixed-price quote for anything that cannot wait. You decide.
Flat fee, agreed scope, monthly report. Cancel any month with notice.
Our engineers are in Kerala, India. Roughly 09:00 to 14:00 UK time sits inside our core hours, which is when we schedule changes and calls, and the 24/7 operations team covers everything outside that, so a problem at 7 pm in London is worked on immediately, not the next morning. Everything is in clear written and spoken English, and every fix comes with a short plain-English note on what happened and what we changed.
The engineer on your servers has done this for years.
Every change comes with a plain-English note. No jargon, no mystery invoices.
A staffed operations team, not a pager that goes to voicemail.
The founder joins the first call and stays reachable.
AWS Advanced Tier Services Partner, ISO/IEC 27001:2022 and ISO 9001:2015.
We work in your hosting and cloud accounts. Leave any time and everything stays with you.
One-off fixes are quoted fixed price before we start. Ongoing support is a flat monthly fee for an agreed scope, with a response-time commitment and no lock-in. We do not publish a rate card because no two setups are the same; the first call ends with a written number.
Also for UK businesses: Website hosting support·WooCommerce hosting support·Hosting support for agencies·Same service for Australia
Tell us what you run and what is going wrong, or what you want taken off your plate. We reply within one business day.
