Platform Engineering Services

Let your developers ship without waiting on tickets.

The outcome, in plain terms: a developer who needs an environment, a pipeline, or a new service gets it themselves in minutes — no ticket, no waiting on the operations team. Underneath, we build the golden path (a paved, supported default way to build and ship a service), reusable IaC (infrastructure as code — infrastructure defined in files, repeatable and auditable) modules, and CI/CD (automated testing and release pipelines) standards that make the safe option the easy one. AWS Advanced Tier Partner, founder-led on every engagement.

AWS Advanced Tier Partner
Google Cloud Partner
RedHat Partner
Vanta
ISO 27001:2022 Certified
ISO 9001:2015 Certified
HAZERCLOUD · PLATFORMSelf-Service

The golden-path stack we build on.

TerraformIaC modules
GitHub ActionsOIDC
Amazon ECS / EKSRuntime
Golden PathsTemplates
Ephemeral EnvsOn demand
IAM GuardrailsLeast-privilege
Image ScanningIn pipeline
ObservabilityBuilt in
What We Build

Four building blocks of a self-service platform.

A platform is not one product — it is a small set of paved defaults that your teams consume. Most engagements deliver these four, in the order that removes the most friction first. It all sits inside the wider engineering context of our DevOps on AWS practice.

01 · FOUNDATION

Reusable IaC modules

The shared building blocks — networking, databases, container services, IAM roles — packaged as versioned, reusable infrastructure-as-code modules. A team composes a new service from vetted modules instead of copy-pasting last quarter's stack, so every environment is reproducible and every change is reviewed. The IaC foundation is covered in depth under our Terraform / IaC work.

TerraformVersioned ModulesRemote StatePolicy as Code
02 · GOLDEN PATHS

Golden-path templates

An opinionated starting point for the service shapes your teams build most: a template that wires up the pipeline, container definition, logging, and scaling from day one. A developer scaffolds a new service and gets a working, secure, observable default — not a blank page and a hundred small decisions. Container runtimes land on Amazon ECS or EKS depending on the workload.

Service TemplatesScaffoldingSensible DefaultsObservability
03 · DELIVERY

CI/CD standards

One standard way to test, build, and release — so every team is not maintaining a bespoke pipeline. We wire CI/CD into AWS with OIDC federation (short-lived credentials, no long-lived keys), add image scanning and approval gates where they matter, and give teams one-command promotion and rollback. Pipelines your engineers can actually inspect, not a black box.

GitHub ActionsOIDCImage ScanningRollback
04 · ENVIRONMENTS

Environments on demand

Ephemeral environments that a developer provisions themselves and tears down when done — a preview environment per pull request, an isolated stack to reproduce a bug, a fresh staging space for a demo. Because the environment is defined as code, it is identical to production in shape and disappears without leaving cost behind. This is where the ticket queue for "can I get an environment?" simply stops existing.

Ephemeral EnvsPreview AppsAuto TeardownCost Guardrails
Definitions

Platform engineering vs DevOps, defined plainly.

These two terms get used interchangeably, and they should not be. Here is a clear, honest definition of each and how they relate — the version we give clients before we scope any work.

Platform engineering

Building the platform teams ship on

  • What it is. The practice of building an internal platform — self-service tools, golden paths, and reusable infrastructure — so product teams ship software without waiting on a central operations queue.
  • What it produces. A product: the paved paths, modules, and templates that developers consume. It has users (your engineers), a roadmap, and someone maintaining it.
  • What it optimises. Developer self-service. The measure of success is how much a developer can do on their own without filing a ticket.
  • When it matters. Once you have more teams than a single group of operators can support by hand, and tickets start becoming the bottleneck.
DevOps

The culture the platform serves

  • What it is. A culture and set of practices that break down the wall between development and operations, so the people who write software also own how it runs.
  • What it produces. Ways of working: shared ownership, automation, fast feedback, and blameless response to failure. It is a philosophy, not a deliverable.
  • What it optimises. The flow from idea to production, and the shared accountability that keeps it healthy once it is live.
  • When it matters. Always — it is the mindset. But at scale, philosophy alone does not stop every team from reinventing the same plumbing.
The honest relationship: DevOps is the philosophy; a platform is the product that makes the philosophy the default. Platform engineering is one concrete way to deliver DevOps at scale — instead of every team wiring up its own pipelines and infrastructure, a platform effort productises the paved paths so self-service becomes the norm. They are not competitors, and you do not choose between them. You practise DevOps; you build a platform so that a growing organisation can keep practising it. See how the broader engineering work fits under DevOps on AWS.
The Maturity Path

From ad-hoc to self-service, for scale-ups.

Nobody arrives at a self-service platform in one step. Here is the path most scale-ups actually travel, and where a founder-led engagement typically starts paving. We build incrementally — each stage proves itself with a real team before it becomes the default.

Stage 1 · Ad-hoc

Every team wires its own

Each team stands up its own infrastructure by hand, pipelines are bespoke, and knowledge lives in a few people's heads. It works while you are small — but the operations team slowly becomes a ticket desk, and onboarding a new service means rediscovering decisions someone already made last quarter.

Signals: ticket backlog, snowflake environments, tribal knowledge
Where we usually start
Stage 2 · Paved paths

Shared modules and templates

The first real leap: reusable IaC modules and one or two golden-path templates for your most common service shape, plus a standard CI/CD pipeline everyone can adopt. There is still some hand-holding, but the safe, fast route now exists and teams choose it because it is easier than rolling their own.

Deliverables: IaC modules, golden paths, CI/CD standards
Terraform / IaC foundations
Stage 3 · Self-service platform

Developers provision themselves

The paved paths become genuinely self-service: developers scaffold new services and spin up environments on demand, with guardrails enforcing the secure options automatically. The operations team stops being a ticket queue and moves to improving the platform. Ongoing operation can run under our CloudOps managed service.

Outcome: ship without tickets, guardrails by default
CloudOps managed service
Guardrails, Not Gates

Self-service that stays secure by default.

Self-service does not mean self-inflicted risk. The whole point of a platform is that the secure option is the default option — guardrails are built into the golden paths so a developer following the paved route is compliant without thinking about it, and a developer stepping off it is the exception a human reviews.

Because everything is infrastructure as code, every environment is reproducible and every change is reviewed and auditable rather than clicked into a console. HAZERCLOUD is ISO 27001:2022 certified, so we build platforms to the standard we operate under — the guardrails are designed to hold up when an auditor looks at them, not just when the pipeline is green.

Discuss your platform posture →
  • Least-privilege by default: one IAM role per service, no shared credentials, no wildcard policies baked into the templates.
  • Secrets out of env vars: secrets injected at launch from a managed store and rotated on schedule, never committed or pasted.
  • Private networking as the default: services run in private subnets with no public IPs unless a path explicitly and deliberately opts in.
  • Reviewed change control: CI/CD with image scanning in the pipeline and approval gates on the paths that need them.
  • Everything as code: reproducible environments, versioned modules, and an audit trail of every change instead of console clicks.
  • Guardrails over gatekeepers: policy enforced automatically so the operations team reviews the exceptions, not every routine request.
Common Questions

What buyers ask about platform engineering.

Don't see your question? Book a 30-minute platform review and ask directly.

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What is platform engineering?+
Platform engineering is the practice of building an internal platform — self-service tools, golden paths, and reusable infrastructure — so that product teams can ship software without waiting on a central operations queue. Instead of every team hand-wiring its own pipelines, networking, and environments, a small platform effort productises the paved defaults: a developer picks a supported template and gets a working, secure, observable service with the guardrails already baked in. The measure of a good platform is simple — how much a developer can accomplish on their own, without filing a ticket or interrupting an operations engineer.
How is platform engineering different from DevOps?+
DevOps is a culture and a set of practices: it breaks down the wall between development and operations so the people who write software also own how it runs. Platform engineering is one concrete way to deliver DevOps at scale — rather than asking every team to reinvent pipelines and infrastructure, a platform team builds and maintains the paved paths as a product that everyone consumes. Put plainly: DevOps is the philosophy, a platform is the product that makes the philosophy the default. The two are not competitors; a good internal platform is how a growing organisation keeps DevOps principles working once you have more teams than a single group of engineers can support by hand.
Do we need a dedicated platform team to start?+
No. Most scale-ups start with paved paths, not a headcount. We deliver reusable infrastructure-as-code modules, golden-path templates, and CI/CD standards that your existing engineers own — the same guardrails a platform team would build, without you needing to hire one first. Founder-led delivery means a senior engineer is designing those defaults with your team, not handing over a template pack. As your estate grows, some clients formalise a platform team; others keep the platform lightweight and self-service. We build to whichever fits your size, and the wider engineering context lives under our AWS DevOps practice.
What is a golden path?+
A golden path is a paved, supported default way to build and ship a service — the route that already has security, deployment, logging, and scaling handled. When a developer follows the golden path, they get an opinionated starting point (a service template, a pipeline, a set of infrastructure modules) that is known to work and is maintained centrally, so they are not making a hundred small platform decisions on their own. Golden paths are recommended, not mandatory: teams with a genuine reason can step off them, but the default is the fast, safe route. Good golden paths are the single biggest reason a platform reduces the tickets developers have to file.
How does this actually reduce the tickets our developers file?+
Tickets pile up when a developer needs something only the operations team can provide — a new environment, a database, a pipeline change, a permission. A platform removes the queue for the common cases: environments provision on demand from IaC modules, new services start from a golden-path template that already has its pipeline and observability, and guardrails enforce the safe options automatically instead of a human reviewing each request. The operations team stops being a ticket desk for routine work and moves to improving the platform. The uncommon, genuinely complex requests still get human attention — but they are no longer buried under the routine ones.
Do you build platforms only on AWS?+
Our platform engineering practice is AWS-first. We are an AWS Advanced Tier Services Partner, and the golden paths we build use AWS-native building blocks — container orchestration on Amazon ECS or EKS, IAM for least-privilege access, and CI/CD wired into AWS with short-lived credentials rather than long-lived keys. The infrastructure itself is defined as code with Terraform, which keeps the platform portable and auditable. If you want to see how the container layer fits, our Amazon ECS consulting covers that in depth, and the IaC foundations are covered under our Terraform work.
How do you make sure a self-service platform stays secure?+
Self-service does not mean self-inflicted risk — the point of a platform is that the secure option is the default option. Guardrails are built into the golden paths: least-privilege IAM roles per service, secrets kept out of environment variables, private networking by default, and CI/CD with image scanning and approval gates on the paths that need them. Because everything is infrastructure as code, every environment is reproducible and every change is reviewed and auditable rather than clicked into a console. HAZERCLOUD is ISO 27001:2022 certified, so we build platforms to the standard we operate under — the guardrails are designed to hold up when an auditor looks at them, not just when the pipeline is green.
What does a platform engineering engagement look like?+
Most engagements start with a short review of how your teams ship today — where the tickets come from, what infrastructure already exists, and which paths are worth paving first. From there we build incrementally: reusable IaC modules for the shared building blocks, one or two golden-path templates for your most common service shape, and CI/CD standards that every team can adopt. Nothing is a big-bang rewrite — each paved path proves itself with a real team before it becomes the default. Ongoing operation of the platform can run under our CloudOps managed service, or your own engineers can own it with us on call. Every engagement is founder-led and scoped to your size, not a fixed template.
PLATFORM
Tickets piling up between dev and ops?

30 minutes with our founder. One paved path to start with.

Whether your teams are stuck in ad-hoc infrastructure, ready to pave the first golden path, or scaling toward true self-service — start with a free platform review directly with the founder. One concrete recommendation for the path worth paving first, no commitment required.

AWS Advanced Tier Services Partner · ISO 27001:2022 · Founder-Led Delivery

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